Support Center

Need help? We're here to assist you with any questions or issues you might have. Choose from our support options below.

FAQ

Find answers to commonly asked questions about our games, accounts, and services.

Bug Reports

Encountered a bug? Report it here and help us improve the gaming experience.

Account Security

Issues with your account security, password, or unauthorized access? We can help.

Contact Support

Quick Info

Response Times

  • • General inquiries: 24-48 hours
  • • Technical issues: 12-24 hours
  • • Account security: 2-6 hours
  • • Critical bugs: 1-2 hours

Before Contacting Support

  • • Check our FAQ section first
  • • Try restarting the game/app
  • • Clear your browser cache
  • • Note your device and browser version
  • • Include screenshots if possible

Community Support

Join our community forums and Discord server for peer-to-peer help and discussions.

Emergency Contact

For urgent security issues or account compromise:

emergency@nightpixel.com